Free shipping on orders over $120 • 30-day returns • Authentic products guaranteed

Get in Touch

We're here to help with any questions about our products, orders, or services. Reach out to our royal customer service team.

Contact Information

Choose the best way to reach us. We're available through multiple channels to assist you.

Phone Support

1-800-HB-QUEEN
Mon-Fri 9AM-6PM EST

Email Support

support@hbqueen.com
24/7 response within 24hrs

Live Chat

Available on website
Mon-Fri 9AM-9PM EST

Visit Us

123 Beauty Boulevard
Wellness District, NY 10001

Send us a Message

Send us a Message

Response Time: We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our customer service line.

Frequently Asked Questions

Find quick answers to common questions. Can't find what you're looking for? Contact us directly.

We offer free standard shipping on orders over $120. Express shipping is available for $9.99.

You'll receive a tracking number via email once your order ships. You can also track orders in your account dashboard.

We offer 30-day returns on all unused products in original packaging. Return shipping is free for defective items.

Yes, we guarantee 100% authentic products. We work directly with authorized distributors and brands.